At Work Chic Official, we are committed to delivering your pieces with the same care and elegance that goes into designing them. Please review our shipping guidelines below to understand how your order makes its way to you.
1. Shipping Timeline
We strive to get your orders dispatched as quickly as possible.
Processing Time: Once your order is confirmed, it undergoes a processing period before being handed over to our delivery partners.
Delivery Duration: Delivery timelines vary depending on your specific location.
Updates: You will receive a notification and shipping updates as soon as your package has been officially sent out.
2. Tracking Your Order
Once your order is in transit, we provide updates to keep you informed of its progress. Please ensure the contact information provided at checkout is accurate to receive these notifications.
3. Shipping Rates
Shipping costs are calculated at checkout based on your delivery address. Please note that shipping fees are non-refundable, as they are paid directly to our courier partners for their services.
4. Delivery Address & Information
Accuracy is key to a smooth delivery.
Correct Details: It is the customer’s responsibility to provide a complete and accurate shipping address, including a reachable phone number.
Liability: Work Chic Official is not responsible for items that are undelivered or delayed due to incorrect or incomplete delivery information provided at the time of purchase.
5. Delays & Unforeseen Circumstances
While we work with reliable carriers, please understand that:
Work Chic Official is not responsible for delays caused by shipping carriers, customs clearance processes, or unforeseen circumstances (such as extreme weather or logistics strikes).
Once a package leaves our facility, the timeline is managed by the courier. However, we are happy to assist you in tracking your package if a delay occurs.
6. Lost or Stolen Packages
If your tracking information confirms that your package has been delivered but you have not received it, please contact the shipping carrier directly to open an investigation. Work Chic Official is not liable for packages once they are marked as “Delivered” by the carrier.
Questions About Your Shipment?
Our team is here to help! If you have any concerns about your delivery, please reach out to us with your order number, and we will do our best to assist you.